Tony, Commercial Account Manager
I account manage the strategic relationship of two of the largest retail organisations in the UK.
My career has developed over time from representative to key account and national account management. I have both managed and directed colleagues in those organisations I have worked for.
I have been exposed to the challenges of working in a small family owned pharmaceutical company to working as I am now for one of the largest pharmaceutical companies in the world.
Throughout my career there has been one common thread and that is the continual development of my people and account management skills.
I have always held commercial roles working with community pharmacy, dispensing doctors, grocery and the national chains.
Whilst working for an advertising agency; this took me to a subsidiary of large pharmaceutical company.
I am part of a team focused specifically on pharmacy and our relations with that community. Similarly I regard my role also one of ‘conductor’ orchestrating other colleagues across the wider business and therefore I feel very much part of a wider team.
The environment and the culture of where I work is very important to me and the culture of my current employer has proven to be the best I have ever encountered.
My ability to adapt quickly to change and help colleagues through that same change curve.
Yes although not necessarily, much will depend on one's area of interest, e.g. our industry employs lawyers, doctors, pharmacists, copy writers, journalists or simply individuals who want to make difference to the lives of others.
I see the opportunities as endless; despite my length of service and indeed age I have always felt there are new opportunities open to me and more new skills to develop and experiences to learn from.
I have only recently developed a new set of skills related to Lean 6 Sigma which has completely turned my thinking and approach to problem solving upside down enabling me to add value in areas where I would not have thought possible.
People engagement skills, business acumen and team working.
Exposure to the challenges of the real world, the opportunity to meet people from all walks of life and the ability to broaden my horizons in a way that would simply not be possible in academia.
Be open minded and do not focus too early on one avenue or area of expertise.